Return & Exchange Policy

Thank you for shopping with us. We value your support and strive to ensure that every order meets your expectations.

Refunds

We do not offer refunds on any purchases. All sales are final.

Exchanges

Exchanges are available within 15 days of purchase only under the following circumstances:

• You received severely damaged merchandise
• You received an incorrect item that you did not order

To be eligible for an exchange, the item must be unused, in its original condition, and returned with all original packaging.

Wrong or Incorrect Items

If you received an item you did not order, we will send a prepaid return shipping label so you can return the incorrect item. Once it is received, we will promptly ship the correct item to you.

How to Request an Exchange

To request an exchange, please contact our support team at:

mail@mathsprouts.com

When emailing, please include:

• Your order number
• A brief description of the issue
• Photos of the damaged or incorrect item (if applicable)

Our team will follow up with next steps and provide your prepaid return label when required.